Why teams choose DevCli
- Internal ticketing with SLA tracking and agent queues
- Sits beside your HR and hiring data, so requests have context
- ₹149/seat/month, enabled independently of other modules
- No ITIL rollout required to get value in week one
DevCli vs Freshservice at a glance
| DevCli | Freshservice | |
|---|---|---|
| Best for | Internal support for SMBs | IT service management |
| Scope | Ticketing, SLAs, queues | Full ITSM + assets |
| Pricing | ₹149/seat/month | Tiered ITSM plans |
Comparison reflects DevCli's positioning for startups and SMBs; verify current Freshservice features on their site, as products change.
Frequently asked questions
- Does DevCli do asset management like Freshservice?
- No. DevCli service desk is focused on internal request handling — tickets, priorities, SLAs and queues. If you need CMDB and IT asset management, Freshservice remains the better fit.
Ready to switch from Freshservice?
Hiring, HR, payroll and projects in one workspace — with transparent per-seat pricing.